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LDAP login error causes blank page instead of "Login error" page

Status
Pending
Subject
LDAP login error causes blank page instead of "Login error" page
Version
6.x
Category
  • Error
  • Usability
Feature
External Authentication (LDAP, AD, PAM, CAS, etc)
Resolution status
Please retest
Submitted by
tpinet
Lastmod by
Marc Laporte
Rating
(0)
Description

We are running Tiki 6.2 (clean install), on a Windows 2003 Server, Apache 2.2.16 w SSL, PHP 5.3.3, remote MySQL 5 database. This bug is across all browsers.

Our organization has LDAP (Active Directory) enabled. If a user does not type in the correct password or has chosen to remember an old password (that has since been resent by AD) they will not be able to login and there is no screen to tell them why not. On login error, I can see in the LDAP logs:

Error: Bind failed: Invalid credentials

but a blank page is presented. Since the user does not think their invalid login is the problem, they keep trying and blame the system.

Importance
9
Priority
45
Demonstrate Bug (Tiki 18
This bug has been demonstrated on show2.tiki.org
 Accessing the Tiki instance that demonstrates this bug

The URL for the show2.tiki.org instance that demonstrates this bug is at: http://tpinet-10913-3932.show2.tiki.org. Note that if you get a popup asking for a username/password, please just enter "show" and "show". This is different from the initial login and password for a new Tiki which is "admin" and "admin".

For the install log, see http://tpinet-10913-3932.show2.tiki.org/info.txt

Note that if you see PHP errors or a Tiki claiming to be missing third party software, the instance creation is probably not finished. Please wait a couple minutes and reload.

 Snapshots

Snapshots are database dumps of the configuration that developers can download for debugging. Once you have reproduced your bug on the show2.tiki.org instance, create a snapshot that can then be downloaded by developers for further investigation.

Snapshots can be accessed at: http://tpinet-10913-3932.show2.tiki.org/snapshots/. Note that if you get a popup asking for a username/password, please just enter "show" and "show".

Create new snapshot
SVN update
Demonstrate Bug (older Tiki versions)
This bug has been demonstrated on show.tikiwiki.org
 Accessing the Tiki instance that demonstrates this bug

The URL for the show.tikiwiki.org instance that demonstrates this bug is at: http://tpinet-10913-3932.show.tikiwiki.org. Note that if you get a popup asking for a username/password, please just enter "show" and "show". This is different from the initial login and password for a new Tiki which is "admin" and "admin".

For the install log, see http://tpinet-10913-3932.show.tikiwiki.org/info.txt

Note that if you see PHP errors or a Tiki claiming to be missing third party software, the instance creation is probably not finished. Please wait a couple minutes and reload.

 Snapshots

Snapshots are database dumps of the configuration that developers can download for debugging. Once you have reproduced your bug on the show.tikiwiki.org instance, create a snapshot that can then be downloaded by developers for further investigation.

Snapshots can be accessed at: http://tpinet-10913-3932.show.tikiwiki.org/snapshots/. Note that if you get a popup asking for a username/password, please just enter "show" and "show".

Create new snapshot
Ticket ID
3932
Created
Tuesday 05 July, 2011 12:37:06 GMT-0000
by tpinet
LastModif
Sunday 27 July, 2014 20:27:38 GMT-0000

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